CABC invites members to attend the CX Leaders Week Asia 2020 from 2 March to 5 March, in Singapore.
Focusing on 3 industry verticals – Financial Services, Media & Telecommunications, Energy & Utilities – the CX Asia Leaders Week 2020 will provide CX leaders an unrivalled opportunity to explore how they can leverage CX to achieve competitive advantage in a fast changing customer and business landscape.
Spanning 4 days with a series of high-impact discussions, the CX Asia Leaders Week Summit will focus on industry-specific CX trends and developments, how best to maximize CX ROI and drive cross-functionally alignment to embed customer-centricity as an integral part of their organisation’s blueprint.
*CABC Members enjoy a special 15% discount on ticket prices. Please contact Ms. Nicky Lung (email@example.com) for the promo code to avail discounts.
Banking and Financial Services:
Raynu Niyomdechar, Group Vice President of Customer Experience, FWD Group
Theng Kiat Goh, Chief Customer Officer, Prudential Assurance Company Singapore
Sudesh Thevasenabathy, Head of Customer Experience, AXA Hong Kong
Kaspar Situmorang, Executive Vice President Digital, PT Bank Rakyat Indonesia
Rafizatulazwa Rahman, Head of Customer Experience & Engagement – eChannel, Etiqa Life Insurance Berhad
Philip Joseph, Group Head, Customer Engagement, Indosat Ooredoo
Sandra de Zoysa, Group Chief Customer Officer, Dialog Axiata
Tudor Coman, General Manager, New Business, Circles.Life
Nathan Bell, Chief Digital Officer, M1
Vaughn van Bosch, Head of Digital, Celcom Axiata Berhad
Brendan Leece, Head of Customer Experience, E.ON
Poh Ling Ee, General Manager, Customer Operations (Global Business), Shell
Prasanth Thomas, Vice President, Innovation Platforms, Digital and Technology, Sembcorp Industries