CABC invites members to attend the Customer Contact Week Asia 2020, from March 2 to March 5, in Singapore.
Today’s customers are digital. In a bid to meet evolving customer expectations and to prepare for a digital future, contact centres in Asia are actively working on strengthening and operationalising their transformation roadmap.
As the region’s #1 contact centre event, Customer Contact Week Asia 2020 will provide the region’s contact centre leaders with actionable insights on building the contact centre of the future through 4 focused tracks on “AI & Digitization”, ”Automation & Operational Excellence”, “Digital Customer Care & Experience” and “Service & Quality Transformation”.
*CABC members enjoy a special 15% off ticket price. Please reach out to Ms. Nicky Lung (email@example.com) for the promo code to avail discounts.
Download event guide to find out more.